TERMS and CONDITIONS
1. Copyright & Image Ownership
All photographic images remain the intellectual property of Malvern View Iris Photography.
Clients are granted a personal-use licence only, meaning images may be used for:
Personal display
Social media (credit massively appreciated)
Images must not be:
Sold
Edited or altered
Used commercially without written permission
2. Use of Images for Marketing
We may request permission to use your images for:
Social media
Website
Marketing materials
Consent is optional and does not affect your booking or service.
3. Data Protection & Privacy
We comply with UK GDPR.
Your information will be:
Stored securely
Used only for bookings, image delivery, and legal records
You may request access to or deletion of your data where applicable.
4. Payment Policy
For pop-up events
A £20 booking fee is required
For pop-up events, sessions are first come, first served.
For home studio bookings
Please contact us via telephone, email, website or social media to arrange a suitable time.
A £20 booking fee is required.
Full payment is required after your session for pop up and home studio bookings. We accept card payment, bank transfer and cash.
5. Refunds & Cancellations
All sales are final once payment has been taken.
For home studio bookings:
Cancellations may be accepted with reasonable notice (e.g., 24hours).
For pop-up events:
Missed slots or no-shows are non-refundable.
If we need to cancel, you will be offered a reschedule or full refund.
6. Booking & Attendance
Home Studio:
Appointments must be booked in advance.
The studio address will be provided upon booking confirmation.
Please arrive on time — late arrivals may reduce your session time.
Pop-Up Events:
Services may be offered on a walk-in basis but are usually pre booked.
Waiting times may vary depending on demand if on a walk in basis.
7. Location & Conduct
Home Studio:
This is a private residential space — we ask all clients to be respectful.
Only booked individuals (and agreed guests) may attend.
Pop-Ups:
Please follow venue rules and staff instructions at all times.
We reserve the right to refuse service if behaviour is unsafe, inappropriate, or disruptive.
8. Health & Safety
Iris photography involves close-up imaging of the eye.
You confirm you are comfortable with the process.
Please inform us of:
Light sensitivity
Eye conditions
Any discomfort during the session
We reserve the right to stop the session if necessary.
9. Image Delivery
Images will be delivered within 3–7 days
Delivery method: email or download link
We are not responsible for:
Incorrect contact details provided
Technical issues outside our control
10. Liability
We take every care to provide a safe and professional service. However:
Participation is at your own discretion.
We are not liable for unforeseen technical issues or circumstances beyond our control.
Liability is limited to the value of the service provided.
11. Changes to Terms
We may update these Terms & Conditions at any time.